We know our agents are the connection point between our customers and the healthcare insurance they need and want. We hire experts trained in consultative communications so that they can simplify the world of Medicare and health insurance and make the selection process easy. To ensure that we can expect the most from our agents we invest in them through a rewarding compensation structure consisting of base salary plus commissions and bonuses, full benefits including health, dental, 401K, paid holidays and vacation. We offer ongoing, comprehensive training. We supply our agents with free, high quality leads. And, our technology is second to none in the industry.
And now licensed agents can join our Work-From-Home health insurance sales team. No need to commute to our sales operation's centers. We'll set you up with systems that let you pursue your career from your home or office.
Every day we help people with decisions that are critical to their health and wellbeing. It's no surprise that our employees take that role very seriously. At the same time, it is also true that at Carida we are committed to having fun and building community in the workplace and beyond.
While some of our culture building efforts reward excellent sales performance and customer service, much of what we plan on a day-to-day basis is just about promoting fun and friendship among employees. And we're good at it.
Performance and service rewards run the gamut from gift cards and Fitbits, to Smart TVs, bikes and even All-Expense Paid trips. Day-to-day fun events like company picnics, community league sports teams, potlucks, holiday events, and even the occasional dunk tank make our workplace an enjoyable part of our employees' lives.
We like to work at having fun.
Carida is highly invested in the success of our agents. As such, we have developed a comprehensive curriculum to teach our agents all the things they need to know to be successful. Training begins the first day of hire, and continues throughout employment. The average new hire at Carida receives up to 144 hours of training before moving to the sales floor. The training includes:
The highly interactive classroom training includes scavenger hunts, jeopardy and role plays. After graduating, the students receive ongoing training through our vast library of eLearning courses and videos, which includes best practices shared by our most successful agents.
We are committed to ensuring that our leaders have the appropriate training to guide their teams' success. Carida offers leadership training to all employees in supervisory positions including:
Carida believes it takes all of us and each of us. We value and respect our differences, we’re friendly and fun, and everyone is empowered. All ideas are valued and heard, not dismissed based on one’s job level or background. We are all part of the Carida family.
In a recent survey of our employees, 95% of those who responded to the survey felt that that Carida was more diverse or equally diverse than other organizations in our industry. And 80% see themselves staying more than two years. We create a culture and environment where people want to grow their careers.
From our senior leaders to individual contributors, we all play a part in creating an inclusive culture where we all belong.